Support at Home,
Built for
Your Needs
Support at Home, Built for Your Needs
Mitana offers individual, one-on-one in-home support in Bochum & Herne, fully tailored to each person’s life and needs.
For People With a Care Level
Care Level 1: Up to 4 hours per month
Care Levels 2 to 5: Up to 10 hours per month
Without Care Level: Individually agreed times and costs
Household Help & Shopping
We help with everyday tasks like cleaning, laundry, and grocery shopping, so your home stays organized and stress-free.
Social Companionship
Friendly companionship through engaging conversations, walks, hobbies, and leisure activities, helping to promote social connection and well-being.
Technology Support
Practical assistance with smartphones, tablets, computers, internet services, email, video calls, and TV setup to make technology easier to use.
Daily Organization
Support with scheduling appointments, managing calendars, sorting mail, organizing documents, and handling day-to-day administrative tasks.
Help via Phone & WhatsApp
Quick and convenient remote support through phone calls and WhatsApp, including regular check-ins, guidance, and assistance whenever needed.
Highly Flexible Service
We offer a wide range of additional services tailored to your individual needs and preferences. Simply let us know your requirements, and we will work with you to find the right solution.
And much more, just tell us what you need.
For Family Caregivers
- Emotional relief
Officially recognised provider – Your reliable care partner
Emotional relief – Compassionate support for difficult times.
Help with daily tasks – For a manageable routine
Time to rest and recover – Essential Breaks for well – being
Private & Additional Services
Flexible services beyond insurance coverage — evenings, weekends, specialist dementia support, technology help (smartphone/computer), hobby accompaniment, pet care. Prices clearly listed.
Frequently Asked Questions
What does an everyday helper for seniors do and what tasks are taken on?
Our everyday companions support you flexibly with exactly the things that are difficult in your daily life at home. Our service includes, among other things:
- Socializing & Senior Care: (Active leisure activities, shared excursions, hobbies, and deep conversations to combat loneliness)
- Household Support: (Classic household help, cleaning, laundry care, cooking and much more)
- Technology Support: (Patient help with smartphones, PCs, internet, TVs, or home emergency call systems)
- Out-of-Home Accompaniment: (Safe accompaniment to doctor's appointments, shopping, or walks)
- Everyday Organization: (Help with daily structuring and light correspondence) The services are always individually tailored to your current daily needs.
Does the nursing care insurance fund (Pflegekasse) cover the costs for an everyday helper or household help?
Yes, in many cases, the costs are reimbursed. If you or your relative have a recognized care level (Pflegegrad 1 to 5), our services can be billed directly to the care insurance fund via the monthly relief budget (Entlastungsbetrag, 125 euros, § 45b SGB XI) or respite care (Verhinderungspflege). Even without a care level, you can, of course, use our home care services as a self-payer.
Is the care flexibly adaptable if the need for help changes?
Absolutely. We are aware that the need for support in old age or due to illness can change – sometimes even from week to week. Our services to relieve family caregivers are not rigid. If help in the household is needed today and an accompaniment to a doctor’s appointment is scheduled for next week, we adjust this flexibly and straightforwardly.
Does the same caregiver (fixed reference person) always come to my home?
Yes, trust is the foundation of senior care. We attach the utmost importance to consistency and do everything we can to ensure you have a fixed reference person. This way, you do not constantly have to get used to new faces, and our everyday helpers get to know your individual habits and wishes exactly.
How quickly can the everyday support start?
As a rule, we can start very promptly. The first step is always a free, non-binding introductory meeting at your home. During this meeting, we discuss your exact care and support needs, clarify open questions regarding financing through the health insurance fund, and select the everyday helper that perfectly matches you.
What is the difference between your everyday help and a nursing service (Pflegedienst)?
We specialize in hourly care, household support, and social participation. Medical and body-related nursing tasks (such as administering medication, changing bandages, or washing) may exclusively be performed by outpatient nursing services. However, we often and gladly work hand in hand with your nursing service as a supplementary relief.
Is there a minimum number of hours for the hourly care?
To build a reliable relationship and constant care, we usually arrange assignments starting from [X] hours at a time. How often we come to you weekly or monthly is tailored entirely individually to your wishes and your budget (e.g., the budget of the nursing care insurance fund).
Do you also offer rides and accompaniment to doctor's appointments or for shopping?
Yes, our employees have the ability to safely accompany you to doctor’s appointments, for weekly shopping, or to leisure activities and bring you safely back home.
Is home care also possible on weekends or public holidays?
Generally, our regular care assignments take place on weekdays. In case of special need, to relieve family caregivers, or for special occasions, appointments on weekends can also be organized by individual arrangement. Just talk to us about it!
Get In Touch For a Free, No- Obligation Consultation
Get in touch with us to discuss your needs and explore how we can support you. Our consultation is completely free and comes with no obligation, so you can make the right decision with confidence.